Terms and Conditions of ReloadXpress.com

Welcome to ReloadXpress.com, a mobile top-up service that caters to overseas workers, seafarers, and tourists. By using our service, you agree to comply with these terms and conditions. If you do not agree to these terms and conditions, please do not use our service.

Description of Service

ReloadXpress.com provides a mobile top-up service that allows customers to add credit to their prepaid mobile phones, data plans, and other services worldwide. Our service is available through our website and mobile application.

Customer Eligibility

Our service is available to anyone who has a valid prepaid mobile phone, data plan, or other services that are compatible with our service. However, we reserve the right to refuse service to anyone who violates these terms and conditions or our policies.


Customers can pay for our service using various payment methods, including credit cards, debit cards, e-wallets, and online banking. Customers are responsible for ensuring that their payment information is accurate and up-to-date. ReloadXpress.com is not responsible for any errors or charges that result from incorrect payment information.

Service Fees

ReloadXpress.com charges a service fee for each transaction. The service fee varies depending on the amount and destination of the top-up. Customers are responsible for paying the service fee in addition to the top-up amount.

Refunds and Cancellations

ReloadXpress.com does not offer refunds or cancellations for completed transactions. If a transaction is unsuccessful, the customer's account will be credited with the top-up amount minus the service fee.

Limitation of Liability

ReloadXpress.com is not liable for any damages, losses, or expenses that result from the use or inability to use our service, including but not limited to any direct, indirect, incidental, special, or consequential damages.

Intellectual Property Rights

All content, trademarks, and logos on our website and mobile application are the property of ReloadXpress.com and its affiliates. Customers are prohibited from using or reproducing any content, trademarks, or logos without our prior written consent.

Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the Republic of the Philippines.

Amendments to Terms and Conditions

ReloadXpress.com reserves the right to modify or update these terms and conditions at any time without prior notice. Customers are responsible for reviewing these terms and conditions periodically to ensure compliance.

Thank you for using ReloadXpress.com. If you have any questions or concerns, please contact our customer support team. support@reloadxpress.com